Privacy Policy Acconet BV

In our reservation system, privacy-sensitive data, or personal data, is processed. Acconet BV considers careful handling of personal data crucial. Personal data is processed and secured by us with the utmost care.

In our processing, we adhere to the requirements set by privacy legislation. This means, among other things, that:

• We clearly state the purposes for which we process personal data. We do this through this privacy statement.
• We limit our collection of personal data to only the data necessary for legitimate purposes.
• We first ask for explicit consent to process your personal data in cases where your consent is required.
• We implement appropriate security measures to protect your personal data and also demand them from parties processing personal data on our behalf.
• We respect your right to access, correct, or delete your personal data upon your request.

Acconet BV is the data controller. In this privacy statement, we explain which personal data we collect and use and for what purpose. We recommend reading this carefully.

Use of Personal Data

When using our reservation system, we obtain certain data from you. This can be personal data. We only store and use the personal data directly provided by you, within the scope of the requested service, or of which it is clear upon submission that they are provided to us for processing.

We use the following data for the purposes mentioned in this privacy statement:

• Name and Address Details (NAW)
• Phone Number
• Email Address
• Payment Details
• IP Address

Registration

In certain parts of our reservation system, you may need to register first. After registration, we store the personal data provided by you under the chosen username. We store this data so that you do not have to enter it again each time and so that we can contact you in the context of executing the agreement.

We will not provide the data linked to your username to third parties unless it is necessary for the execution of the agreement you conclude with us or if legally required. In case of suspicion of fraud or misuse of our reservation system, we may hand over personal data to the competent authorities.

Portal Access

With our portal, you can access an administration environment where you can set, specify, and modify things yourself.

Order Handling

When you place an order with us, we use your personal data for the processing of it. If necessary for proper processing, we may also provide your personal data to third parties. You can read more about this later in this privacy statement.

Advertising

In addition to the information on our website, we may inform you about our new products and services:

• Via email
• Via social media

Contact Form and Newsletter

We offer the opportunity to ask questions via a contact form on our reservation system, where you are asked to fill in various details to process your question. You choose which data you provide. The data you send us will be stored for as long as necessary, given the nature of the form or the content of your email, for the complete answering and handling thereof.

We offer a newsletter to inform interested parties about our products and/or services. Each newsletter contains a link that allows you to unsubscribe. Your email address is automatically added to the list of subscribers.

Publication

When using our reservation system, the following data is published so that it is visible on the internet for everyone:

• Your NAW details
• Information provided by yourself

You choose which information you publish. It is possible that you can be traced with this. Upon request, we anonymize information that has been published.

Provision to Third Parties

We may disclose your data to our partners involved in the execution of the agreement. These partners are (partly) located outside the EU.

In our reservation system, social media buttons are included. The administrators of these services collect your personal data through these buttons.

Google Analytics

We use Google Analytics to track how visitors use our reservation system. We have entered into a data processing agreement with Google to make agreements about the handling of our data. Furthermore, we allow Google to use the obtained Analytics information for other Google services, and we finally anonymize IP addresses.

Cookies

Our reservation system uses cookies, including those placed by third parties contracted by us.

When you first visit our reservation system, a notification is shown in which we explain why we use cookies. Your further use of our reservation system is considered as consent to this use of cookies.

You are free to disable cookies through your browser. Keep in mind that disabling cookies may affect the optimal functioning of our website.

We have made agreements with third parties placing cookies about the use of cookies and applications. However, we do not have complete control over what these application providers do with the cookies when they read them. For more information about these applications and how they handle cookies, please see the privacy statements of these parties (please note: these may change regularly).

Security

We take security measures to limit abuse of and unauthorized access to personal data. In particular, we take the following measures:

• Access to personal data is shielded with a username and password
• The data is stored in a separate, shielded system after receipt
• We take physical measures for access protection of the systems in which personal data is stored
• We use secure connections (Secure Sockets Layer or SSL) to shield all information between you and our website when entering personal data
• We keep logs of all requests for personal data

Retention Periods

The above-mentioned personal data is kept for as long as necessary to process your orders, including guarantees. After that, we keep the data for a maximum of one year for the described statistical purposes. The data is then deleted, unless there is a legal obligation that requires longer retention (such as the seven-year fiscal retention obligation for payment data).

Third-Party Websites

This privacy statement does not apply to third-party websites connected to our reservation system through links. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend that you read the privacy statement of these websites before using them.

Changes to this Privacy Statement

We reserve the right to make changes to this privacy statement. It is recommended to consult this privacy statement regularly so that you are aware of these changes.

Access and Changes to Your Data

For questions about our privacy policy or questions regarding access and changes (or deletion) of your personal data, you can contact us at any time using the details below.

You can also send us a request to view, modify, or delete this data. You can also request a data export for data that we use with your permission or indicate that you want to restrict the processing of personal data by us.

To prevent misuse, we may ask you to identify yourself adequately. When it comes to accessing personal data linked to a cookie, you must enclose a copy of the cookie in question. You can find this in your browser's settings. If the data is incorrect, you can request us to change or delete the data.

Data Protection Authority

Of course, we are happy to help you if you have complaints about the processing of your personal data. Under privacy legislation, you also have the right to file a complaint with the Dutch Data Protection Authority against these processing of personal data. You can contact the Dutch Data Protection Authority for this.

Contact Information

Acconet BV
Esp 234
NL-5633AC Eindhoven

info@acconet.nl